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<title>Supportpro Helpdesk is a Customer Support script Feed</title>
<link>http://scriptsonline.info</link>
<description>Supportpro Helpdesk is a Customer Support script Feed</description>
<pubDate>2012-05-26</pubDate>
<language>en</language><item>
<title><![CDATA[Supportpro Helpdesk is a Customer Support script]]></title>
<link>http://supportpro-helpdesk.customer-support.2673.scriptsonline.info/</link>
<description><![CDATA[The script <b><a href="http://supportpro-helpdesk.customer-support.2673.scriptsonline.info/">SupportPRO Helpdesk</a></b> is a Customer Support scrpit (<i>live support package</i>).  <br/>
<br/>
SupportPRO is a powerful help desk softwrae with integrated knowledge base.  <br/><br/>It allows users to submit trouble tickets by electronic mail or web form, and electronic mail the creator of a trouble ticket when updating or closing out a trouble ticket.  <br/><br/>  
The main features include:  
*Email Piping: Create/Modify tickets based on customer emails automatically
*Feature-packed admin and staff section  *Flexible Knowledgebase : Create unlimited categories and FAQ entries  
*Downloads : Share with your cleints common files such as manuals etc in the download section.
*Multiple skins to match your web design
*Announcements/ News : Let users/staff view important notifications in the News section *Ticket Submission : Submit tickets with allowed types of attachments  
*Quick View Statistics : View ticket and staff statistics in a graphical manner  
*Reminders  *Private Messages : Send messages between the staff with the built-in internal messaging system  
*Unlimited Companies
*unlimited Departments]]></description>
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